Beginning March 18th, all our cafe locations in San Francisco, Palo Alto, Santa Cruz and L.A. will be temporarily closed. As an independent business, we are navigating these unprecedented times day-by-day while keeping the health and safety of our communities and employees at the forefront.
We'll continue to keep you updated and truly appreciate your understanding as we continue to adapt to this evolving challenge. Our online store is open 24x7 and we're working hard to keep grocery store shelves stocked.
Thank you for continuing to support Verve. We will pull through this together. We can't wait to have a bustling cafe again but until then we all need to put the well-being of friends, family and our community first.
[March 16, 2020 6:00am PST]
All orders at cafes will now be to-go only. We appreciate your patience, understanding and patronage as we continue to adapt to this evolving public health challenge.
[March 15, 2020 2:30pm PST]
Please know that amidst this historic public health challenge our top priority and commitment is to our employees and to all of you, the incredible community that makes up Verve. As an independent business, we are continually thankful to you, the customers and community who have supported us over the past twelve plus years. From daily locals to new-found friends coming into our cafes, to distant fans buying coffee online and wholesale accounts fueling their offices and restaurants; none of this would be possible without you all. So thank you!
We would like to let you know the steps we have taken to keep you and our team safe as we all navigate through this together:
Implemented extended handwashing frequency and increased wash time.
Increased cleaning and sanitization of all surfaces in our cafes and community spaces.
Increased deep cleaning schedules.
Pausing use of personal cups while still honoring discounts and switching to single-use cups.
Removing self-serve condiments and accessories - just ask a barista!
Advocating for team members and any customers with any symptoms to stay home.
We are actively working on remote ordering solutions for our cafe customers.
Our entire team is committed to sourcing, roasting and delivering coffee to our community in the safest way possible. Anyone who has visited our Santa Cruz or LA Roasteries knows that the heart of our business has always been extremely visible to the community. Our “fishbowl” approach to coffee roasting has kept our facilities impeccably clean and completely transparent since day one. Your continued support during this time has meant so much to us. The best thing we can do as individuals and as a community is to stay informed, stay vigilant, and support each other as we fully adopt best practices to keep everyone safe. Please reach out to our team at email@example.com with any questions or concerns.
Be Well. Be Vigilant. Be Informed. Be Calm. And Live with Verve!
Sincerely, Ryan, Colby, Mike & the entire Verve Team
We believe the coffee experience is our responsibility from seed to cup. Coffee is our craft, our ritual, our passion. It drives us and inspires us. With this simple truth and responsibility we are bridging the gap from farmlevel to streetlevel.